bajii Frequently Asked Questions

bajii requires a valid Pakistani CNIC (front and back) as your primary identity document. In some cases, a passport may be accepted as an alternative. Proof of address — such as a recent utility bill or bank statement — may also be requested. KYC documents should be uploaded as clear, unedited photographs or scans in JPG or PDF format.

Standard KYC verification at bajii is completed within 24 to 48 hours of document submission. During peak periods — for example, during PSL season — it may take up to 72 hours. You will receive an email confirmation once your account is fully verified and ready for deposits and gameplay.

On the bajii Login page, click "Forgot Password" and enter the email address linked to your account. bajii will send a password reset link to that email within a few minutes. Follow the link, set a new password, and log in as normal. If you do not receive the email, check your spam folder or contact support at [email protected].

No. bajii strictly allows one account per person, per household, and per device. Duplicate accounts are detected automatically and will be closed. Any bonuses or winnings accumulated in a duplicate account are forfeited. If you have accidentally created more than one account, contact bajii support immediately to resolve the situation without penalty.

To permanently close your bajii account, email [email protected] with the subject line "Account Closure Request" from the email address registered to your account. bajii will process the closure within 48 hours. Any remaining balance will be withdrawn to your verified payment method before closure. Note that account closure is different from self-exclusion — for responsible gaming purposes, self-exclusion may be more appropriate.

Yes, EasyPaisa is fully supported on bajii. Go to the Deposit section, choose EasyPaisa, enter your deposit amount, and confirm the transaction via your EasyPaisa app or USSD menu. The minimum deposit via EasyPaisa is Rs 500. Deposits are processed instantly and there are no additional fees charged by bajii for EasyPaisa transactions.

bajii supports bank transfers from major Pakistani banks including HBL, UBL, Meezan Bank, MCB, and Allied Bank. To use bank transfer, select Bank Transfer in the Cashier, enter your bank details, and follow the instructions. Bank transfer deposits typically take 1 to 2 business days to appear in your bajii account. Meezan Bank is popular among players who prefer Islamic banking options.

The minimum withdrawal amount on bajii is Rs 1,000 for JazzCash and EasyPaisa, and Rs 2,000 for bank transfers. There is no maximum withdrawal limit for verified accounts, though large withdrawals above Rs 500,000 may require additional identity confirmation as part of bajii's compliance procedures. bajii does not charge any withdrawal processing fees.

JazzCash withdrawals on bajii are among the fastest available, typically processed within 1 to 4 hours for fully verified accounts. In most cases, players in Karachi, Lahore, and Islamabad report receiving funds within 2 hours of a withdrawal request being approved. During weekends or public holidays, processing may extend to the following business day.

bajii does not charge any fees on deposits or withdrawals from its side. However, your payment provider — JazzCash, EasyPaisa, or your bank — may apply their own standard transaction charges depending on your account type and plan. We recommend checking your provider's fee schedule. Visa and Mastercard transactions may include a small international processing fee.

Yes, bajii features comprehensive cricket betting including full coverage of PSL (Pakistan Super League) matches. You can bet on match winners, top batsman, highest run scorer, total sixes, and many more markets. Live in-play betting is also available for PSL games, allowing you to place bets while the match is in progress. Odds are updated in real time.

Yes, bajii's full platform — including the live casino, cricket betting, and all slot games — is fully optimised for mobile browsers on Android and iOS. No app download is required; simply visit bajii on your mobile browser for a seamless experience. The live casino streams are optimised to work on standard Pakistani mobile data connections including 4G.

RTP (Return to Player) varies by slot title on bajii, but the platform only hosts games with a certified RTP of 94% or above. Many featured titles carry an RTP between 96% and 97%. RTP information for each game is available in the game's information panel. bajii's gaming licence requires all RTP figures to be independently audited and accurate.

Teen Patti is a classic South Asian card game, sometimes called "Indian Poker", widely played across Pakistan and popular among bajii players. On bajii, Teen Patti is available as both a live dealer game and a video game variant. Each player is dealt three cards and the goal is to have the best three-card hand compared to the dealer. Visit the Teen Patti page on bajii for full game rules and table options.

Wagering requirements specify how many times you must play through a bonus amount before the resulting winnings can be withdrawn. For example, a Rs 5,000 bonus with a 20x wagering requirement means you must place a total of Rs 100,000 in bets before withdrawing. On bajii, different games contribute different percentages toward wagering — slots typically contribute 100%, while live casino games may contribute less. Full details are in the bonus terms.

Yes, bajii regularly offers free spins as part of welcome packages, reload bonuses, and seasonal promotions tied to events like PSL season or Eid. Free spins are credited to specific slot titles and have an expiry period, typically 7 days. Winnings from free spins are added as bonus funds subject to wagering requirements. Check the Promotions section in your bajii account for current free spins offers.

Yes, bajii operates a loyalty programme that rewards consistent players with points for every real-money wager placed. Points accumulate over time and can be exchanged for bonus credits, free spins, or cashback offers. Higher-volume players are invited to bajii's VIP tiers, which come with dedicated account management, faster withdrawals, higher limits, and exclusive promotions. Contact support for more details on VIP eligibility.

The minimum age to register and play on bajii is 21 years. This applies to all players regardless of location. Age is verified using CNIC or passport data during the KYC process, and bajii may request additional documentation at any point. Accounts found to belong to players under 21 are closed immediately and any deposits are refunded to the verified payment method.

bajii offers self-exclusion periods of 30 days, 90 days, 6 months, 1 year, or permanent exclusion. You can request self-exclusion through your account's Responsible Gaming settings or by emailing [email protected] with the subject "Self-Exclusion Request". All requests are processed within 24 hours. During exclusion, your account is locked, all marketing is stopped, and pending withdrawals are paid out to your verified payment method.

Yes. bajii allows you to set daily, weekly, or monthly deposit limits directly from your account settings under Responsible Gaming. Limits take effect immediately once set. Reducing a limit is instant, but increasing a limit requires a 24-hour waiting period to give you time to reconsider. This tool is available to all bajii players at any time and at no cost.